Delivery Information

Please check your postal code below; this will indicate how much extra delivery will be for your area code. 📍 Use the list to verify your area charge before checkout. Areas marked with 🚫 are not covered or no longer covered.

Why we charge a delivery fee 💡

We charge a delivery fee to certain areas to cover operational costs and ensure reliable service. This fee offsets the extra time and distance required for deliveries to some zones. It keeps prices fair for customers in central locations while allowing delivery to extended areas.

What the delivery fee covers 🚚

Four-way trip logistics: driver travels from depot to customer, then returns to depot or next stop. ↔️
Time on the road: longer trips increase driver hours and scheduling complexity.
Fuel and vehicle wear: remote deliveries increase fuel consumption and maintenance costs.
Route planning and coordination: the further out the delivery, the less deliveries we can do locally.

Delivery Summary by Postal Code

GL1 — £0 👍
GL2 — £0 👍
GL3 — £0 👍
GL4 — £0 👍
GL5 — £10 💷
GL6 — £10 💵
GL7 — £20 💰
GL8 — No Longer Cover 🚫
GL9 — Do Not Cover 🚫
GL10 — £10 💵
GL11 — £20 💸
GL12 — No Longer Cover 🚫
GL13 — No Longer Cover 🚫
GL14 — £20 💵
GL15 — No Longer Cover 🚫
GL16 — No Longer Cover 🚫
GL17 — £20 💵
GL18 — £20 💷
GL19 — £15 💳
GL20 — £20 💵
GL50 — £10 💰
GL51 — £10 💷
GL52 — £10 💵
GL53 — £10 💳
GL54 — No Longer Cover 🚫

Preparing the Site — What We Need From You

Make sure there is adequate space for the product you’ve booked — all size measurements and the space required are listed next to every product on our website. 📏
Ensure the location is accessible for delivery and setup (clear driveways, gates unlocked, and avoid steep or narrow access routes). 🚚
Clear the area of mess, toys, furniture or garden debris so our team can safely set up. 🧹
Confirm the exact site where the product should be placed so our crew can work quickly and safely. 📍

Please note: we will be unable to provide a refund if we cannot deliver your product due to a lack of space, poor accessibility, or an inappropriate location. ⚠️ It’s important to review product sizes and site requirements before booking.

Weather and Health & Safety Policy 🌧️

Safety is our priority. We will never set up an inflatable if wind speed exceeds 24 mph. 💨 Strong winds or heavy rain trigger immediate action. ☔ We follow strict health and safety laws to protect every child and guest. ⚠️ If adverse weather prevents delivery, we will rearrange or refund — your safety comes first. 🎉💰

Summary: Key Points

No setup if wind speed is over 24 mph. 💨
If strong winds and heavy rain are forecast, we will contact you to rearrange. ☔
Payments already made will be refunded if we cannot provide due to weather. 💰
We prioritize safety to prevent injury and to comply with health and safety laws. ⚠️

Wind and Rain Limits

Under no circumstances will we erect inflatables when wind speeds exceed 24 mph. This is non-negotiable. High winds and heavy rain create unsafe conditions such as:

Unstable anchoring and lift risk. 🚩
Slippery surfaces and reduced visibility. 🌧️
Increased risk of equipment failure and injuries. ⚠️

What Happens If Weather Affects Your Booking

If we are unable to provide your delivery due to adverse weather, we will inform you as soon as possible. 📞 We aim to contact you earlier in the week when the forecast looks poor, not on the day of the event. 📅

Early contact whenever possible to minimize disruption. ⏰
Rescheduling options offered when safe to do so. 🔁
Full refunds issued for payments already made if service cannot be provided. 💵

On the Day — What Happens

Our team will arrive at the agreed time and confirm the setup location with you. 👋
We’ll perform a quick safety check of the area and set up the product according to the manufacturer's guidelines. 🛠️
Before leaving, we’ll show you how to use the product safely and answer any quick questions. ✅

Quick Reminders

Double-check product dimensions and site access before booking. 📏
If the space is not prepared or accessible, we may not be able to complete delivery and a refund may not be possible. 🚫
We aim to notify you early if weather threatens your booking — safety comes first. ☀️➡️🌧️

If anything is unclear, remember: Click Here to see many of the most frequently asked questions answered 💬. We're happy to help — feel free to reach out by phone if you need assistance. 📞